A family dismisses their daughter's claims of "fairies" living in the playhouse in their new home's backyard, until they discover another girl described the same beings in their home, decades before.

There are terrible things happening in the desert...unexplainable, frightening things. Tragic, inexplicable incidents… ever since she arrived.

Eloise is a precocious but lovable six-year-old girl who lives in New York's Plaza Hotel. The owner's daughter is getting married, but Eloise discovers that the fiance has devious plans to defraud kind Rachel! When her true love is revealed to be none other than Eloise's best friend Bill who works in the kitchen, Eloise goes on a mission to bring about a Christmas miracle and get the starcrossed lovers back together.. will things work out in time for a happy holiday ending?

艾莉森（帕特丽夏·阿奎特 Patricia Arquette 配音）自幼便拥有高于常人的灵视能力，总能够看见徘徊在人间的幽魂鬼影，聪明的艾莉森将这种能力融合进了工作中，成为了一名灵媒。艾莉森额丈夫乔伊（杰克·韦伯 Jake Weber 饰）是一名科学工程师，虽然科学和灵异相斥，但他依然相信着妻子的每一个决定，并且成为了她最坚强的后盾。
艾莉森和乔伊有三个孩子，性格敏感，灵能力最强的大女儿艾瑞尔（苏菲亚·威希涅瓦 Sofia Vassilieva 饰）、古灵精怪特立独行的二女儿布雷吉特（Maria Lark 饰）和虽然年纪小但已经学会熟练使用灵能力的马力（Miranda Carabello 饰），看着自己的三个孩子都继承了灵力，艾莉森感到有些担心。