Talented Saville Row textile pattern designer Kate lives in the quaint village of Blexford, England. Unbeknownst to Kate, her best friend Laura signs her up for The 12 Dates of Christmas – a holiday-themed matchmaking program in the days leading up to the holiday featuring carefully curated, yuletide dating experiences, in an attempt to get Kate out of her rut. Lovingly coerced by Laura and longtime best friend Callum, a reluctant Kate ultimately gets into the spirit of the program and is caught off guard when she meets someone who reinvigorates her zest for life.

When an accident puts her music dreams on hold, a gifted violinist reconnects with an old family friend, who helps her heal and find love during the holidays.

During the Seaside Noel celebrations, Christin learns of a developer who is planning to tear down the wharf that is home to her toy store. Tensions rise as she falls for the developer's son, Andy.