<p>"As cost unfortunately seems to have been a too predominant evaluation factor when organizing this, what you end up having is lower quality."</p><p><a href="https://www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service" rel="nofollow" class="ellipsis" title="www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service"><span class="invisible">https://</span><span class="ellipsis">www.bloomberg.com/news/article</span><span class="invisible">s/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service</span></a></p><p>Archived link: <a href="https://archive.is/wNUL6" rel="nofollow"><span class="invisible">https://</span>archive.is/wNUL6</a></p><p>Via <a href="https://macaw.social/@jay/114489949358429781" rel="nofollow" class="ellipsis" title="macaw.social/@jay/114489949358429781"><span class="invisible">https://</span><span class="ellipsis">macaw.social/@jay/114489949358</span><span class="invisible">429781</span></a></p><p><a href="/tags/news/" rel="tag">#news</a> <a href="/tags/technology/" rel="tag">#technology</a> <a href="/tags/technews/" rel="tag">#TechNews</a> <a href="/tags/jobs/" rel="tag">#jobs</a> <a href="/tags/labor/" rel="tag">#labor</a> <a href="/tags/remotework/" rel="tag">#RemoteWork</a> <a href="/tags/ai/" rel="tag">#AI</a></p>