Lauren and her best friend Colleen think they have landed their dream job – giving people the best and most magical Christmas ever as their personal ‘Christmas Coaches.’ This holiday season promises to be their biggest ever when they land a royal client, the Anderson family, who has moved from England. When Lauren meets James, the eldest son, he wants nothing to do with planning Christmas as he’s busy negotiating a big acquisition for his father’s company. But Lauren won’t be thwarted in helping this royal family embrace the true spirit of Christmas. The more she prods James about their family holiday traditions the more he opens up. Sparks start to fly but she faces competition in the form of an old childhood friend and business colleague of James. Now Lauren must win his heart while giving the Andersons their best Christmas ever.

Lifestyle guru and romance expert Joanna Moret has developed a foolproof strategy for ending holiday loneliness and it's all detailed in her best-selling book, The Love Audit. After appearing on a morning show, she is offered the biggest opportunity of her career—to throw the MacAllen Holiday Gala—and if all goes well, she'll get her own TV show. Little do her fans—or the MacAllens—know that she is newly single and can't seem to apply her principles to her own love life. Joanna asks the morning show producer, Ted, to pretend they are a couple or risk being exposed as a fraud.