Cate, CEO of the Merry and Bright Candy Cane Company, meets Gabe during the busy Christmas season. She assumes Gabe is the suitor her well-meaning mother is trying to set her up with when in reality, he works for Empire Corporate Recovery, which has been hired to take a closer look at Merry and Bright's operation and find ways to make the company more profitable. As Cate and Gabe begin to work together, they find ways to elevate the business and find that they have more in common than savvy business sense.

Jenna Hudson and Kevin Jenner are polar opposites working for the same online publication in New York City. With both having nowhere they want to be for Christmas, they volunteer for a special writing assignment. After a snowstorm forces their plane to land in none other than Santa Claus, Indiana, the two are placed in a Christmas Wonderland and the focus of their story shifts to saving the historic town inn run by Carol and Christopher Winters. As the two overcome their differences, they also rediscover the magic of Christmas. But with the inn's fate in jeopardy and the return of someone from Jenna's past, Carol and Christopher lend a helping hand to bring Jenna and Kevin together.