#salesforce Timeline

334d

#Salesforce Tries to Help ICE Boost Its Immigration Force
https://www.nytimes.com/2025/10/16/us/salesforce-benioff-ice.html

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1y

"CEO Marc Benioff said Salesforce, San Francisco’s largest private employer, does not plan to hire engineers this year because of the success of AI agents created and used by the company."

https://sfstandard.com/2025/02/27/salesforce-marcbenioff-layoffs-tech-agents/

#news #TechNews #technology #AI #salesforce #labor #WorkersRights

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330d

An open letter from current and former Salesforce employees and tech workers to CEO Marc Benioff on his statement of support for sending National Guard troops into San Francisco.

https://dearmarcbenioff.com/

#Salesforce #dreamforce

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242d

This is quite a piece

https://www.planetearthandbeyond.co/p/reality-is-breaking-the-ai-revolution

#AI #LLM #salesforce

Recently, senior executives at Salesforce have admitted, both internally and publicly, that they massively overestimated AI's capabilities. They have found that AI simply can't cope with the complex nature of customer service and totally fails at nuanced issues, escalations, and long-tail customer problems. They even say that it has caused a marked decline in service quality and far more complaints.

But the problems go far deeper than that.

Both employees and executives have said that the company is wasting countless resources on firefighting to stabilise operations since the mass AI layoff. Employees have to spend so much time stepping in to correct the wildly wrong AI-generated responses that Al is wasting more time than it saves.

In other words, this Al reduces productivity, not increases it.

ALT

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28d

New #ONLYOFFICE plugin for your spreadsheets! 🎉

Pull your #Salesforce reports and object data straight into #ONLYOFFICE spreadsheets, edit and analyze it, then export it back — no more app-switching.

Best part: it works with self-hosted instances, so your data stays on your own server.

Discover all the details and configuration instructions in this blog post: https://www.onlyoffice.com/blog/2026/08/import-data-from-salesforce-into-spreadsheets?utm_source=social&utm_medium=post&utm_campaign=fosstodon

#ONLYOFFICE #OpenSource #Salesforce #Plugin